Service Request Ticket - # 51629

Service Request Information

CONTACT Name Brownbridge, Robert   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 17, 2013 11:48 AM
Department Deaf Studies and Professional Studies Phone 88961
Location Email brownbr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120658[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25K80D0DNML Location PDR

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS Unknown Software MS Office 2011 Std for MAC from P0088808, TRANSFERED SEPT2016 DO NOT REINSTALL--Filemaker Pro 12 Upgrade License from P0085642 TRANSFERRED FROM W#20080823 was Scarlato to Bob Brownbridge W#20120658 APRIL2015

Wired NIC 10:DD:B1:9D:DE:03


Wireless NIC 8C:2D:AA:47:7B:81


Bluetooth NIC 8C:2D:AA:47:7B:82

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Oct 23, 2013 04:15 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Sep 18, 2013 03:39 PM 
Priority changed from (3) Priority to (2) High Priority.
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Dale Goodell Sep 18, 2013 03:39 PM 
Task reassigned to Dale Goodell.
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Sarah Pettigrew Sep 17, 2013 11:48 AM 
NEW EQUIP SETUP: An iMac needs to be setup and delivered to Bob 
Brownbridge in ED 160. There is also a SuperDrive. The WOU # is 20120658[Edit Inv]. 


Bob is available today and tomorrow. He has meetings today at noon and 1:30 
but is willing to leave them as needed. He would prefer to have the setup 
done today. If it is setup tomorrow, it would be best to go at 11am as he has 
meetings all afternoon. 

The iMac is on the counter ITC 008.
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