Service Request Ticket

Service Request Information

CONTACT	Name	Rosales, Kendall	Date	Sep 18, 2013 02:16 PM
	Department	Mathematics	Phone	89708
	Location		Email	rosalesk@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20110896 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
	Serial No.	2BYY4V1	Location	PDR
	CPU	Intel Core i5-2500(3.3GHz,6M,TV-x)
	OS	Windows 7 Pro, 64 bit	Software	MS Office Pro Plus 2010 from P0085446, Adobe Acrobat DC (Pro)subscription from XXXX201600005512 serialized desktop MAY2017; TRANSFER to W#20180598 SR71239 FEB2019: MAthType v6.9 from VISA2013003743;
	Wired NIC	18:03:73:26:1A:61

TECHS	Submitted by	Sarah Pettigrew	Contact	spettigrew12@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Sep 20, 2013 03:40 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dale Goodell	Sep 18, 2013 03:40 PM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Dale Goodell	Sep 18, 2013 03:40 PM	Task reassigned to Dale Goodell.	Add Attachment
Sarah Pettigrew	Sep 18, 2013 02:16 PM	NEW EQUIP SETUP: (GFA) A Dell computer and monitor need to be setup and delivered to Kendall Rosales in MA 301. The old equipment has already been taken from the old office. She has an extra monitor WOU # 20080093 that she will be keeping in addition to the new GFA equipment. The WOU # of the computer is 20110896 and the new monitor 20111013. The equipment is on the GFA shelf in the hallway.	Add Attachment