Service Request Ticket - # 51661

Service Request Information

CONTACT Name Guy, Trisha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 19, 2013 08:38 AM
Department Student Health & Counseling Center Phone 88844
Location Email guyt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Scanner Edit WOU # 20120692[Edit Inv] (opens in a new window) Bldg/Room SAC
Service Tag Description Epson WorkForce Pro GT-S50 Scanner #B11B194011
Serial No. L3AZ122918 Location SHC Office TBA (see Tricia Guy)
TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Katie Halvorson Sep 19, 2013 09:05 AM 
Task reassigned to Self Resolved.
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Katie Halvorson Sep 19, 2013 09:05 AM 
Status changed from (1) Pending to (5) Completed
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Katie Halvorson Sep 19, 2013 09:05 AM 
left a vm that someone got it to work
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Katie Halvorson Sep 19, 2013 08:38 AM 
Whenever they try and scan to it, the program
freezes up and they can't find the scanner they
need.  Nothing comes up when they try to scan and
the whole thing freezes up.

There is only one computer set up to this
scanner--20110342[Edit Inv]
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