Service Request Ticket

Service Request Information

CONTACT	Name	Larsen, Kate	Date	Sep 19, 2013 10:20 AM
	Department	Registrar’s Office	Phone	88806
	Location		Email	larsenk@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20091289 (opens in a new window)	Bldg/Room	MA 214
	Service Tag	539ZJM1	Description	Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
	Serial No.	539ZJM1	Location	Going to PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Windows 7 Pro, 64 bit	Software	MS Office Pro Plus 2007 license from P0074819
	Wired NIC	B8:AC:6F:83:DE:3C

TECHS	Submitted by	Sarah Pettigrew	Contact	spettigrew12@wou.edu	88925
	Primary Technician		Contact	creno11@wou.edu	88925

Entered by	Date	Memo
Craig Reno			Email Public
Entered by	Date	Memo
Craig Reno	Sep 23, 2013 11:02 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Craig Reno	Sep 23, 2013 11:02 AM	Delivered and set up mice.	Add Attachment
Craig Reno	Sep 23, 2013 10:47 AM	Task reassigned to Craig Reno.	Add Attachment
Adam Fyffe	Sep 23, 2013 10:25 AM	Task reassigned to UCS Tech.	Add Attachment
Adam Fyffe	Sep 19, 2013 10:47 AM	Task reassigned to Adam Fyffe.	Add Attachment
Sarah Pettigrew	Sep 19, 2013 10:20 AM	NEW EQUIP SETUP: 2 Logitech wireless mice need to be setup and delivered to Kate Larsen and Arthur Anderson (they get one each). They are located in the Admin building-Kate's office is in AD 106. The associated WOU #s are 20091289(Kate) and 20091281(Arthur). The equipment is located on the shelves across from the restroom in ITC 009.	Add Attachment