Service Request Ticket - # 51675

Service Request Information

CONTACT Name Kunze, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 19, 2013 11:57 AM
Department Behavioral Sciences Division Phone 88344
Location Email kunzel@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110133[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 34RMZQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0081747 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:B3:95:B4

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Katie Halvorson Sep 19, 2013 12:01 PM 
Task reassigned to Self Resolved.
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Katie Halvorson Sep 19, 2013 12:01 PM 
Status changed from (1) Pending to (5) Completed
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Katie Halvorson Sep 19, 2013 12:01 PM 
Called and said it turned on finally and printing
works now.
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Katie Halvorson Sep 19, 2013 11:57 AM 
Margret's computer won't get past the welcome
screen after she restarted due to a printing issue
she was having.  Now the computer won't turn back on.

TODD332
Linda can unlock door if Margret isn't around.
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