Service Request Ticket - # 51695

Service Request Information

CONTACT Name Solvedt, Nora   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 20, 2013 02:39 PM
Department Library & Media Services Phone 88158
Location Email solvedtn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20100753[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6410 2.80GHz, 1066MHz 4M L2 Cache
Serial No. 3CSG3Q1 Location PDR

CPU Intel Core i7-640M(2.80GHz, 1066MHz, 4ML2)


OS Unknown Software MS Office Pro Plus 2010 installed as Office 2007 from P0079246, TRANSFERRED to new CPU W#20150266 SR59584 MAR2016: Oxygen XML Editor(original v13 VISA2011002717) current maint release v17 on VISA2015004705

Wired NIC 5C:26:0A:3F:AA:CD


Wireless NIC 18:3D:A2:16:44:E8


Bluetooth NIC 1C:65:9D:F5:60:05

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Sep 30, 2013 02:57 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Sep 20, 2013 03:42 PM 
Task reassigned to Dale Goodell.
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Shandelle Plasker Sep 20, 2013 02:39 PM 
****This is an email****
Per Tricia our laptop W#20100753[Edit Inv] is eligible to be
upgraded to Win 7 pro. The laptop is located on
the second floor of the library in room 208.
Please Contact Erin @ 8-8893 for assistance or
questions.
Thank you,
Nora
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