Service Request Ticket - # 51697

Service Request Information

CONTACT Name Braun, Debbie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 20, 2013 04:49 PM
Department College of Liberal Arts and Sciences Phone 14220
Location Email braund@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101158[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
Serial No. 55NRFQ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software MS Office Pro Plus 2010 from P0080082 installed as Office Pro Plus 2007

Wired NIC BC:30:5B:DA:93:2C

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Laven Voth Sep 26, 2013 09:40 AM 
Status changed from (1) Pending to (5) Completed
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Laven Voth Sep 26, 2013 09:40 AM 
Installed second video card
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Laven Voth Sep 23, 2013 03:46 PM 
Task reassigned to Laven Voth.
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Laven Voth Sep 23, 2013 03:46 PM 
Tuesday at 2PM, appointment set for install.
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Tricia Flaherty Sep 20, 2013 04:49 PM 
Card and invoice will be on shelf by restroom(this
was ordered by Kathy Hill and will go to the
station in HSS234 which is now in use by Debbie Braun
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