Service Request Ticket - # 51710

Service Request Information

CONTACT Name Schlegelmann, Paul   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 23, 2013 12:08 PM
Department Center for Academic Innovation Phone 88322
Location Email schlegelmannp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101162[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
Serial No. p55LSFQ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Starter Dell Edition and Cyberlink Power DVD 9.5.1 bundled with PC, MS Office Pro Plus 2010 from P0080082 installed as Office Pro Plus 2007, FileMaker Pro 11 from P0082550

Wired NIC BC:30:5B:DA:B1:F0

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact jpetersen11@wou.edu 88925

Tracking

Entered by Date Memo
Jared Petersen
Email

Public
Entered by Date Memo
Jared Petersen Sep 27, 2013 08:04 AM 
Status changed from (1) Pending to (5) Completed
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Jared Petersen Sep 27, 2013 08:04 AM 
This was done a few days ago. Apologies for the late completion.
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Craig Reno Sep 25, 2013 03:18 PM 
Task reassigned to Jared Petersen.
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Katie Halvorson Sep 25, 2013 10:22 AM 
He called today and would like to know when this
can be completed.   He would like anytime before 2
today and tomorrow 10-11, 1-2 and friday 9-1
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Katie Halvorson Sep 23, 2013 12:08 PM 
Move his computer and monitors(20101202)and
(20080334) and speakers (911479) from TH main
front area to ITC204A.

He would like it done anytime.  He will be around
830-2 all week.
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