Service Request Ticket - # 51717

Service Request Information

CONTACT Name Charlton, Deb   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 23, 2013 03:21 PM
Department Graduate Studies Phone 88597
Location Email charltod@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080582[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP LaserJet P3005DN Printer #Q7815A#ABA
Serial No. n/a Location PDR

Model Q7815A Hostname ad-masters.wou.edu
Notes 100-sheet multipurpose tray, 500 sheet input tray, duplexing printer Maintenance: fuser ASM 110V from P0076988 Sept 2010, maintenance fuser ASM 110V LJ P3005 on P0080311 5-2011; HP LJP3005 Maint Kit from P0092042 SR51717 SEPT2013, Feeders Paper trays & Assemblies #RM1-3716-000 from P0092144 SR51791 OCT2013, Ink/Toner Refill

Wired NIC 00:21:5A:7B:1A:E4

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Sep 27, 2013 12:05 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Sep 27, 2013 12:05 PM 
installed new maintenance kit and toner. did a
test page, everything looks good.
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Megan Thibeault Sep 24, 2013 09:15 AM 
PR#7260
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Megan Thibeault Sep 24, 2013 09:14 AM 
Needs a maintenance kit
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Megan Thibeault Sep 24, 2013 09:00 AM 
Task reassigned to Megan Eichler.
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Katie Halvorson Sep 23, 2013 03:21 PM 
When any print jobs go through, there is lines
down the sheet.  

AD202
AD-masters
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