Service Request Ticket - # 51725

Service Request Information

CONTACT Name Campbell, Darla   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 24, 2013 10:23 AM
Department College of Education Phone 88788
Location Email campbelld@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121223[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25KT3K4DNML Location PDR

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS Unknown Software MS Office 2011 Std for MAC from P0090649

Wired NIC 10:DD:B1:D6:57:06


Wireless NIC EC:35:86:4E:1B:B8


Bluetooth NIC EC:35:86:4E:1B:B9

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Oct 17, 2013 08:55 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Dale Goodell Sep 24, 2013 10:49 AM 
Task reassigned to Dale Goodell.
 Add Attachment
Dale Goodell Sep 24, 2013 10:49 AM 
Priority changed from (3) Priority to (2) High Priority.
 Add Attachment
Sarah Pettigrew Sep 24, 2013 10:23 AM 
NEW EQUIP SETUP: (GFA) An iMac needs to be setup and delivered to 
Sarah Hewlett in ED 230. 

The WOU # of the new iMac is 201201223. The computer that is being 
replaced is a Dell and is in ED 242 WOU # 20091350[Edit Inv]. Dell computer 
WOU # 20101151[Edit Inv] will be moved to ED 242 once the replacement has 
been taken. 

The iMac is on the top shelf of the GFA shelf in the hallway.
Add Attachment