Service Request Ticket - # 51728

Service Request Information

CONTACT Name Schulze, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 24, 2013 10:38 AM
Department Education & Leadership Phone 89221
Location Email schulzej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20100750[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6410 2.80GHz, 1066MHz 4M L2 Cache
Serial No. 12XG3Q1 Location PDR

CPU Intel Core i7-640M(2.80GHz, 1066MHz, 4ML2)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 installed as Office 2007 from P0079246

Wired NIC 5C:26:0A:3E:2E:B4


Wireless NIC 18:3D:A2:16:2C:C0


Bluetooth NIC 1C:65:9D:F6:41:F6

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Oct 15, 2013 04:00 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Oct 08, 2013 11:23 AM 
Correction: Jen is in room 145, not 146.  All
other inventory information in this task is correct.
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Dale Goodell Sep 24, 2013 10:50 AM 
Task reassigned to Dale Goodell.
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Dale Goodell Sep 24, 2013 10:50 AM 
Priority changed from (3) Priority to (2) High Priority.
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Sarah Pettigrew Sep 24, 2013 10:38 AM 
NEW EQUIP SETUP: A Dell laptop needs to be setup and delivered to Jen 
Schulze in ED 146. It already has a base image with Windows 7 and Office 
2010. It needs to be renamed etc. 
This will be replacing her current station with monitor W# 20101195[Edit Inv] and 
computer 20101156[Edit Inv] that will need to be moved to ED 107. 
The laptop is in a black case on the shelves across from the restroom in 
ITC 009.
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