Service Request Ticket

Service Request Information

CONTACT	Name	Lindsay, Lynne	Date	Sep 24, 2013 10:58 AM
	Department	College of Education	Phone	88272
	Location		Email	lindsayl@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20110899 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
	Serial No.	2BX75V1	Location	PDR
	CPU	Intel Core i5-2500(3.3GHz,6M,TV-x)
	OS	Windows 7 Pro, 64 bit	Software	MS Office Pro Plus 2010 from P0085446, FileMaker Pro 13
	Wired NIC	18:03:73:26:1A:33

TECHS	Submitted by	Sarah Pettigrew	Contact	spettigrew12@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Sep 30, 2013 02:50 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dale Goodell	Sep 24, 2013 01:39 PM	Task reassigned to Dale Goodell.	Add Attachment
Dale Goodell	Sep 24, 2013 01:39 PM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Sarah Pettigrew	Sep 24, 2013 10:58 AM	NEW EQUIP SETUP: (GFA) A Dell computer and monitor need to be setup and delivered to Lynne Lindsay in ED 202. The WOU # of the new monitor is 20111016 and the new computer is 20110899. The old computer is 20070563 and the old monitor is 20070605. The equipment is located on the GFA shelf in the hallway.	Add Attachment