Service Request Ticket - # 51730

Service Request Information

CONTACT Name Wood, Diane   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 24, 2013 11:07 AM
Department Education & Leadership Phone 88471
Location Email woodd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110900[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2C035V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446, SnagIt acad. WIN v11/MACv.2 from VISA2013003938

Wired NIC 18:03:73:26:1C:64

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Oct 02, 2013 02:13 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Sep 24, 2013 01:40 PM 
Task reassigned to Dale Goodell.
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Dale Goodell Sep 24, 2013 01:40 PM 
Priority changed from (3) Priority to (2) High Priority.
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Sarah Pettigrew Sep 24, 2013 11:07 AM 
NEW EQUIP SETUP: (GFA) A Dell computer and monitor need to be 
setup and delivered to Diane Wood in ED 122. The WOU # of the new 
computer is 20110900[Edit Inv] and the new monitor is 20111017[Edit Inv]. The old 
computer is 20091497[Edit Inv] and the old monitor is 20091499[Edit Inv]. 
The equipment is located on the GFA shelf in the hallway.
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