Service Request Ticket - # 51731

Service Request Information

CONTACT Name Beaver, Cheryl   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 24, 2013 11:38 AM
Department Natural Science Division Phone 88404
Location Email beaverc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130054[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL136192 Location PDR

Model ColorQube 8870 Hostname mnb110.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.78.36 Metered Code: 6413 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:2D:57:1C

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Katie Halvorson Sep 24, 2013 11:46 AM 
Task reassigned to Self Resolved.
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Katie Halvorson Sep 24, 2013 11:46 AM 
Status changed from (1) Pending to (5) Completed
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Katie Halvorson Sep 24, 2013 11:46 AM 
She was typing in the wrong thing and she got it
to work now.
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Nicole Crane Sep 24, 2013 11:38 AM 
Needs to be able to connect to the new printer in 
MNB 110. She does not see it in her options when 
searching for printer. 

Wou# of her computer: 20091318[Edit Inv]
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