Service Request Ticket

Service Request Information

CONTACT	Name	Redpath, Brent	Date	Sep 24, 2013 04:29 PM
	Department	Deaf Studies and Professional Studies	Phone	503-831-8277
	Location		Email	redpathb@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20090360 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Apple iMac, 24-inch, 2.66GHz Intel Core 2 Duo#Z0FP
	Serial No.	SQP9190490TG	Location	PDR
	CPU	Intel Core 2 Duo 2.66GHz(6MB L2, 1066MHz FB)
	OS	Unknown	Software	Microsoft Office 2008 for MAC from P0071641
	Wired NIC	00:25:4B:AF:B6:A0
	Wireless NIC	00:24:36:B5:3B:03
	Bluetooth NIC	00:25:00:CB:35:27

TECHS	Submitted by	Katie Halvorson	Contact	khalvorson08@wou.edu	88925
	Primary Technician		Contact	creno11@wou.edu	88925

Entered by	Date	Memo
Craig Reno			Email Public
Entered by	Date	Memo
Craig Reno	Sep 25, 2013 03:44 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Craig Reno	Sep 25, 2013 03:44 PM	Gave admin rights, connected printer, and connected to i drive.	Add Attachment
Craig Reno	Sep 25, 2013 02:38 PM	Emailed trying to set up a time to go over.	Add Attachment
Craig Reno	Sep 24, 2013 04:44 PM	Task reassigned to Craig Reno.	Add Attachment
Tom Groves	Sep 24, 2013 04:38 PM	Task reassigned to UCS Tech.	Add Attachment
Katie Halvorson	Sep 24, 2013 04:35 PM	And he would like to be set up to the RRCD printer	Add Attachment
Katie Halvorson	Sep 24, 2013 04:29 PM	**This is an email** redpath V00197954 This is Brent Redpath - faculty member with ASL Studies... I switched computers with a faculty member and I now need admin rights and access to i-drive	Add Attachment
Katie Halvorson	Sep 24, 2013 04:29 PM	**This is an email** computer number is 20090360 Ok cool.. How soon can I get the admin rights? There are a lot of things I cannot do because of admin rights	Add Attachment