Service Request Ticket - # 51743

Service Request Information

CONTACT Name Maroney, Elisa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 25, 2013 08:58 AM
Department Deaf Studies and Professional Studies Phone 88735
Location Email maronee@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101411[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.5GHz, Quad core
Serial No. C02FMGHKDHJF Location

CPU Intel Core i5(2.5GHz Quad-Core)


OS MAC OS X 10.6 (Snow Leopard) Software Microsoft Office for Mac 2011 license from P0081051, Camtasia for Mac v2.1 from VISA2011002956 TRANSFER TO W#20131004 JAN2015

Wired NIC C8:2A:14:2B:AB:03


Wireless NIC E4:CE:8F:56:B8:4F


Bluetooth NIC 04:0C:CE:24:04:7E

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact lwidmer11@wou.edu 88925

Tracking

Entered by Date Memo
Lexie Widmer
Email

Public
Entered by Date Memo
Lexie Widmer Sep 26, 2013 02:17 PM 
Task reassigned to Lexie Widmer.
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Lexie Widmer Sep 26, 2013 02:17 PM 
Status changed from (1) Pending to (5) Completed
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Lexie Widmer Sep 26, 2013 02:17 PM 
Craig mapped her computer and laptop via IP
address.  The drivers wouldn't install the normal
way.
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Dyl Karbia Sep 25, 2013 09:11 AM 
Left VM
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Katie Halvorson Sep 25, 2013 08:58 AM 
Having issues connecting to RR-RRCD on her Mac. 
She would like to add the printer but it isn't
letting her pick from the list.

She is out most of today but tomorrow she is free
9-10 and then after 11
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