Service Request Ticket - # 51749

Service Request Information

CONTACT Name Rupp, Katie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 25, 2013 11:31 AM
Department Business Services Phone 88291
Location Email ruppk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130374[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 3320/DNI Printer
Serial No. LA2576664 Location PDR

Model 3320/DNI Hostname almira.wou.edu
Notes 1200dpi x 1200dpi (B&W), 300sheet(s) Capacity / Legal (8.5 in x 14 in, USB Type B, RJ-45, Wireless / 128MB Installed RAM / 384MB Maximum RAM / 1 Year Warranty, up to 37 ppm and a first-page-out time as fast as 6.5 seconds, duplexing, 80,000 page duty cycle IP: 140.211.117.40 Ink/Toner Refill

Wired NIC 9C:93:4E:21:0F:F4

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Sep 26, 2013 08:30 AM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Sep 26, 2013 08:30 AM 
Printer is on krusty with the same name as the old
printer (BO-Almira)  Printer is set up for Katie
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Sarah Pettigrew Sep 25, 2013 11:31 AM 
NEW EQUIP SETUP:  A network Xerox printer needs to be setup and 
delivered to Katie Rupp in the Cashier's Office. The WOU # is 
20130374[Edit Inv]. This is replacing a printer that has already been 
removed. The printer is on the counter in ITC 008.
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