Service Request Ticket - # 51758

Service Request Information

CONTACT Name Harding, Carol   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 26, 2013 09:36 AM
Department Humanities Division Phone 88245
Location Email hardinc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090510[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 71NTFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software MS Office Pro Plus 2007 license from P0072871

Wired NIC 00:26:B9:74:80:FE

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Craig Reno Sep 30, 2013 03:48 PM 
Status changed from (1) Pending to (5) Completed
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Craig Reno Sep 30, 2013 03:48 PM 
Task reassigned to Self Resolved.
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Craig Reno Sep 30, 2013 03:48 PM 
Called, apparently the issue is no longer occurring,
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Jared Petersen Sep 27, 2013 02:35 PM 
Left VM
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Nicole Crane Sep 26, 2013 09:36 AM 
Adobe documents take about 5 minutes to load. She 
has it up to date, but it is frequently not 
responding and she has to shut it down. She said 
it has been having issues for about a year, but 
it has been getting worse.
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