Service Request Ticket - # 51762

Service Request Information

CONTACT Name Smith, Julia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 26, 2013 01:11 PM
Department Deaf Studies and Professional Studies Phone 88744
Location Email smithj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20070076[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP Deskjet 6940 Inkjet Printer #C8970A
Serial No. MY74T9R0Z5 Location PDR

Model C8970A Hostname
Notes networkable, 36ppm black and 27 ppm color, USB, 4800 dpi Ink/Toner Refill
TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact creno11@wou.edu 88925

Tracking

Entered by Date Memo
Craig Reno
Email

Public
Entered by Date Memo
Craig Reno Sep 30, 2013 02:18 PM 
Task reassigned to Craig Reno.
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Craig Reno Sep 30, 2013 02:18 PM 
Task reassigned to Craig Reno.
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Craig Reno Sep 30, 2013 02:18 PM 
Cable was unplugged, also needed drivers. Works now.
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Adam Fyffe Sep 30, 2013 08:40 AM 
Task reassigned to Adam Fyffe.
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Dyl Karbia Sep 27, 2013 01:46 PM 
Left VM
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Katie Halvorson Sep 26, 2013 01:11 PM 
The green light is on but when she prints to it,
nothing gets there.  She has tried restarting it
and still no response from it.  It never makes a
sound to warm up when print jobs are being sent. 

She is around till 3 today and tomorrow she will
be out.
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