Service Request Ticket - # 51763

Service Request Information

CONTACT Name Lewis, Justin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 26, 2013 01:12 PM
Department Phone
Location Email lewisj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20120870[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6430, IntelCore i7, 2.7GHz, 6M Cach
Serial No. j7g64x1 Location PDR

CPU Intel Core i7-3740QM(2.7GHz, 6M cache)


OS Windows 7 Pro, 64 bit Software Win 8 Pro 64bit downgraded to WIN 7 Pro, MS office Pro Plus 2013 from P0089918 downgraded to Pro Plus 2010

Wired NIC F0:1F:AF:0E:FB:5C


Wireless NIC 1C:3E:84:C6:87:1A


Bluetooth NIC 2C:D0:5A:85:E5:8C

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact creno11@wou.edu 88925

Tracking

Entered by Date Memo
Craig Reno
Email

Public
Entered by Date Memo
Craig Reno Sep 26, 2013 03:28 PM 
Status changed from (1) Pending to (5) Completed
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Craig Reno Sep 26, 2013 03:28 PM 
Delivered with Lexie. Updated location in inventory, was actually 
located in HSS 309.
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Dyl Karbia Sep 26, 2013 03:20 PM 
Task reassigned to Craig Reno.
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Craig Reno Sep 26, 2013 03:13 PM 
Justin is located in HSS 302. taking over monitor #20060815[Edit Inv] and a 
mouse and keyboard
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Tricia Flaherty Sep 26, 2013 01:12 PM 
update the monitor in inventory to reflect new
location
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Tricia Flaherty Sep 26, 2013 01:12 PM 
This request was made by Debbie Braun on his behalf
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