Service Request Ticket - # 51771

Service Request Information

CONTACT Name Darby, Cheri   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 27, 2013 09:48 AM
Department Business Services Phone 88837
Location Email darbyc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110836[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2G855V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:26:33:68

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Sep 27, 2013 01:25 PM 
Task reassigned to Dyl Karbia.
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Dyl Karbia Sep 27, 2013 01:25 PM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Sep 27, 2013 01:25 PM 
I refresh the user system by using the gpupdate
command on the CLI interface.That resolve the problem.
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Shandelle Plasker Sep 27, 2013 12:41 PM 
Called to say that she's available at any time.
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Dyl Karbia Sep 27, 2013 11:50 AM 
Left VM
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Shandelle Plasker Sep 27, 2013 09:48 AM 
When she goes to pop up her internet it says page
cannot be displayed and server not working. She
also is not able to access her drives. She would
like this to be looked at as soon as you can.
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