Service Request Ticket - # 51772

Service Request Information

CONTACT Name Rezell, Deborah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 27, 2013 09:52 AM
Department University Computing Solutions Phone 88975
Location Email rezelld@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091332[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 53V1KM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074819, AVSMEDIA AVS4YOU Bundle(includes AVS Video Converter) from VISA2013003638

Wired NIC B8:AC:6F:83:FC:0B

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Sep 27, 2013 04:39 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Sep 27, 2013 04:39 PM 
the printer is connected to the pc, did a test
print, good to go!
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Megan Thibeault Sep 27, 2013 01:37 PM 
Task reassigned to Megan Eichler.
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Shandelle Plasker Sep 27, 2013 09:52 AM 
****This is an email****
The PC in DPS was recently re-formatted and now
I'd like to get our Epson Printer installed on it.

PC #20091332[Edit Inv]
Epson Printer is an R280 - I do not have a
software install disk.

PC/Printer is located in DPS Editing area ((TC004C)
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