Service Request Ticket

Service Request Information

CONTACT	Name	Flatt, Patricia	Date	Sep 30, 2013 07:55 AM
	Department	Natural Science/ Chemistry	Phone	88644
	Location		Email	flattp@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20120763 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell OptiPlex 9010 USFF, Quad Core, 3.10GHz, 8MB
	Serial No.	3Q1RCX1	Location	PDR
	CPU	Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)
	OS	Windows 7 Pro, 64 bit	Software	Office Pro Plus 2013 from P0089590
	Wired NIC	B8:CA:3A:77:73:2D

TECHS	Submitted by	Lori Burgeson	Contact	burgesonl@wou.edu	88955
	Primary Technician		Contact	creno11@wou.edu	88925

Entered by	Date	Memo
Craig Reno			Email Public
Entered by	Date	Memo
Katie Halvorson	Oct 01, 2013 08:02 AM	**This is an email** Thank you! This is perfect :)	Add Attachment
Craig Reno	Sep 30, 2013 01:49 PM	Task reassigned to Craig Reno.	Add Attachment
Craig Reno	Sep 30, 2013 01:49 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Craig Reno	Sep 30, 2013 01:48 PM	Did this as part of SR #51811.	Add Attachment
Dyl Karbia	Sep 30, 2013 08:28 AM	Left VM	Add Attachment
Lori Burgeson	Sep 30, 2013 07:55 AM	Installer can be found in T:\TurningPoint\TurningPointInstall-5.2.1.exe	Add Attachment