Service Request Ticket - # 51795

Service Request Information

CONTACT Name Villegas-Gutierrez, Martha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 30, 2013 09:54 AM
Department The Research Institute Phone 88335
Location Email gutierm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130094[Edit Inv] (opens in a new window) Bldg/Room TODD 103
Service Tag H0XG8Y1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. H0XG8Y1 Location Was Martha Villegas-Gutierrez, new hire

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0091478

Wired NIC B8:CA:3A:8B:05:5C

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Oct 18, 2013 02:34 PM 
Status changed from (7) Waiting for Contact to (5) Completed
 Add Attachment
Megan Thibeault Oct 18, 2013 02:34 PM 
No contact with this user. Assuming that this is
not an issue anymore.
Add Attachment
Megan Thibeault Oct 17, 2013 09:31 AM 
left vm
 Add Attachment
Megan Thibeault Oct 08, 2013 08:46 AM 
Status changed from (1) Pending to (7) Waiting for Contact
 Add Attachment
Megan Thibeault Oct 04, 2013 07:58 AM 
****This is an outgoing email****
Hi Martha,

We were just following up with you regarding a
service request that we have for you.  (#51795)

Description: unable to login to gmail, incorrect login

We were wondering if this has been resolved for
you or if we can still be of assistance with this.
 If so, just let us know, we'll be happy to help.

Thanks,
Megan Eichler
 Add Attachment
Public
Megan Thibeault Oct 02, 2013 02:19 PM 
left vm
 Add Attachment
Michael Ellis Oct 02, 2013 12:57 PM 
Task reassigned to Megan Eichler.
 Add Attachment
Michael Ellis Oct 02, 2013 12:57 PM 
Come see me about this --
M
 Add Attachment
Lexie Widmer Sep 30, 2013 09:54 AM 
She can't login to her Portal. She's been through
account lookup multiple times, reset browsing
history, and restarted  her computer.  She can get
into the computer itself using the new password,
but not Portal.
Add Attachment