Service Request Ticket - # 51829

Service Request Information

CONTACT Name LeMaster, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 01, 2013 09:07 AM
Department Natural Science Division Phone 88136
Location Email lemastm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121259[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag 18FQHX1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 18FQHX1 Location Going to PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 10 Enterprise 64bit Software Office Pro Plus 2013 from P0090649 downgraded to Office Pro Plus 2010, transfer from W#20081163: Adobe Acrobat Pro v6.0 Win license from P0045304, SigmaStat v3.1.1 and SigmaPlot v9.0.1 from P0056776 UPGRADED to SigmaPlot 12.5 VISA2013003767 OCT2013; OfficeOne Shape Locker v.23 (PowerPoint add-on) single user VISA2017006710 SEPT2017;

Wired NIC B8:CA:3A:8E:4A:F7

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Oct 01, 2013 11:20 AM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Oct 01, 2013 11:20 AM 
Installed Dreamweaver remotely to
ns21259dsc115.mash.wou.edu and installed updates
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Lori Burgeson Oct 01, 2013 10:50 AM 
Task reassigned to Lori Burgeson.
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Lori Burgeson Oct 01, 2013 10:39 AM 
T:\Adobe Dreamweaver\DreamweaverCS4\Adobe CS4
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Katie Halvorson Oct 01, 2013 09:07 AM 
Had Dreamweaver on computer in old office and
after moving to the new office and getting a new
computer, there is no DreamWeaver on his new machine.
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