Service Request Ticket

Service Request Information

CONTACT	Name	Biga, Lindsay	Date	Oct 02, 2013 09:00 AM
	Department	Natural Science Division	Phone
	Location		Email	bigal@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20090453 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell OptiPlex 760 USFF, 3.0GHz, 6M, 1333MHz FSB
	Serial No.	2CKLDK1	Location	PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Unknown	Software	bundled with Roxio Creator and CyberLink PowerDVD, Windows 7 Pro upgrade on P0081747, Micorsoft Office Pro Plus 2007 from P0072267, Finale 2009 from P0067639
	Wired NIC	00:24:E8:3E:CA:88

TECHS	Submitted by	Lexie Widmer	Contact	lwidmer11@wou.edu	88925
	Primary Technician		Contact	creno11@wou.edu	88925

Entered by	Date	Memo
Craig Reno			Email Public
Entered by	Date	Memo
Craig Reno	Oct 03, 2013 08:32 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Craig Reno	Oct 03, 2013 08:32 AM	Installed turning point.	Add Attachment
Lori Burgeson	Oct 03, 2013 08:15 AM	Task reassigned to Craig Reno.	Add Attachment
Lori Burgeson	Oct 02, 2013 10:34 AM	Task reassigned to Lori Burgeson.	Add Attachment
Lori Burgeson	Oct 02, 2013 10:34 AM	Auditorium is available: Wed 3-4 Thu 8-10 Fri 3-on	Add Attachment
Megan Thibeault	Oct 02, 2013 10:22 AM	no classes from 11-12,3-4 tomorrow no classes 8-11	Add Attachment
Lexie Widmer	Oct 02, 2013 09:03 AM	This computer is in the Smith Hall Auditorium, the instructor's station.	Add Attachment
Lexie Widmer	Oct 02, 2013 09:00 AM	This instructor needs Turning Point software installed on this computer before Friday morning for her classes.	Add Attachment