Service Request Ticket - # 51858

Service Request Information

CONTACT Name Boderman, Don   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 02, 2013 10:02 AM
Department Student Enrichment Program Phone 88656
Location Email boderman@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110678[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 1Y79NS1 Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 1Y79NS1 Location PDR 2023 Giveaway

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office 2010 Pro Plus from P0084903 installed as Office 2007

Wired NIC 18:03:73:17:91:D2

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Laven Voth Oct 11, 2013 02:34 PM 
Task reassigned to Self Resolved.
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Laven Voth Oct 11, 2013 02:34 PM 
Status changed from (1) Pending to (5) Completed
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Laven Voth Oct 11, 2013 02:34 PM 
He made the shortcut himself
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Laven Voth Oct 10, 2013 04:18 PM 
Stopped by but he wasn't in, will try again tomorrow.
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Lexie Widmer Oct 02, 2013 10:02 AM 
Priority changed from (3) Priority to (4) Moderate Priority.
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Lexie Widmer Oct 02, 2013 10:02 AM 
WUC 210E

Nan Lehto called for Don Boderman.  They run
Meeting Matrix off of R Drive, but he is missing
the program icon.  He has to go follow the path
every time to access this program.  I wasn't sure
if it was a simple add as  shortcut solution,
since it's off of a network drive.  Could someone
please help him with this?
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