Service Request Ticket

Service Request Information

CONTACT	Name	Ryan, Cindy	Date	Oct 02, 2013 01:58 PM
	Department	Education & Leadership	Phone	88605
	Location		Email	ryanc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Tablet	Edit WOU #	20120883 (opens in a new window)	Bldg/Room	RWEC 124
	Service Tag		Description	Apple iPad with Retina Display Wi-Fi 16GB Black
	Serial No.	DMPKM63SF182	Location	Cindy Ryan, MIA 7/25
	CPU	Dual-core A6X with quad-core graphics
	OS	iOS 6	Software
	Wireless NIC	10:1C:0C:49:47:21
	Bluetooth NIC	10:1C:0C:49:47:22

TECHS	Submitted by	Sarah Pettigrew	Contact	spettigrew12@wou.edu	88925
	Primary Technician		Contact	afyffe07@wou.edu	88925

Entered by	Date	Memo
Adam Fyffe			Email Public
Entered by	Date	Memo
Adam Fyffe	Oct 09, 2013 10:07 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Adam Fyffe	Oct 09, 2013 10:07 AM	dropped off	Add Attachment
Lexie Widmer	Oct 09, 2013 09:38 AM	She is in her office today till 1:30 (door is closed), and tomorrow office hours from 11- 2.	Add Attachment
Jared Petersen	Oct 08, 2013 04:41 PM	Task reassigned to Adam Fyffe.	Add Attachment
Jared Petersen	Oct 08, 2013 03:22 PM	Left VM	Add Attachment
Adam Fyffe	Oct 08, 2013 09:19 AM	Task reassigned to Jared Petersen.	Add Attachment
Adam Fyffe	Oct 08, 2013 09:19 AM	Can you drop this off, its all ready to go but Im not here from 2:30-4 today. Its at my desk	Add Attachment
Jennifer McCarroll	Oct 07, 2013 11:48 AM	Cindy Ryan has an iPad ready to be dropped off, she will be available until 2:30 today and from 2:30-4 tomorrow. Wants to know when to expect the iPad	Add Attachment
Adam Fyffe	Oct 04, 2013 02:02 PM	Left VM	Add Attachment
Adam Fyffe	Oct 03, 2013 11:51 AM	Ready to go, need signature paperwork	Add Attachment
Adam Fyffe	Oct 03, 2013 09:03 AM	Task reassigned to Adam Fyffe.	Add Attachment
Sarah Pettigrew	Oct 02, 2013 01:58 PM	NEW EQUIP SETUP: An iPad needs to be setup and delivered to Cindy Ryan in ED 108. The WOU # is 20120883. The iPad also has a Zagg keys case. The equipment is on the shelves across from the restroom in ITC 009.	Add Attachment