Service Request Ticket - # 51874

Service Request Information

CONTACT Name Litchfield, Donna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 02, 2013 02:26 PM
Department Facilities Services Phone 88903
Location Email litchfid@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20070644[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4350dtn Printer #Q5409A#ABA
Serial No. CNRXR60755 Location PDR

Model Q5409A Hostname
Notes duplexing, 2X 500 sheet paper trays and 1X 100 sheet multipurpose tray; PRINTER MAINT: LJ 4350 Maint Kit from P0092144 OCT2013 SR51874; LJ 4350 fuser #RM1-1082-BB from P0093986 SR53607 MAY2014 Ink/Toner Refill

Wired NIC 00:1B:78:1F:B6:72

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Oct 10, 2013 01:44 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Oct 10, 2013 01:44 PM 
Replaced the maintenance kit, printing just fine
now :)
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Megan Thibeault Oct 03, 2013 01:20 PM 
PR#7317
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Megan Thibeault Oct 03, 2013 01:19 PM 
needs a maintenance kit
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Megan Thibeault Oct 03, 2013 08:05 AM 
Task reassigned to Megan Eichler.
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Shandelle Plasker Oct 02, 2013 02:26 PM 
The laser printer in the front desk of the
Physical Plant is in need of service.  The print
jobs are not as clean they should be.  The
property number on it is #2007 0644.
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