Service Request Ticket - # 51900

Service Request Information

CONTACT Name Tish, Twi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 03, 2013 02:32 PM
Department Registrar’s Office Phone 88185
Location Email tisht@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091283[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 53KZJM1 Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 53KZJM1 Location PDR 2023 Giveaway

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:83:F6:23

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Craig Reno Oct 10, 2013 10:14 AM 
Status changed from (1) Pending to (5) Completed
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Craig Reno Oct 10, 2013 10:14 AM 
Task reassigned to Self Resolved.
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Craig Reno Oct 10, 2013 10:14 AM 
Called, apparently it is working fine now.
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Nicole Crane Oct 08, 2013 03:22 PM 
Task reassigned to UCS Tech.
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Lexie Widmer Oct 07, 2013 09:10 AM 
****This is an email****
Nicole called regarding job 51900, the WOU number
of the printer is 20080695[Edit Inv], banner name is
WOU_REGBACK, network is RG-RegBack on Krusty.
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Katie Halvorson Oct 03, 2013 03:58 PM 
Task reassigned to Nicole Crane.
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Lori Burgeson Oct 03, 2013 03:47 PM 
Task reassigned to Service Request Desk.
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Lori Burgeson Oct 03, 2013 03:47 PM 
Please find out the WOU number of the printer and
its host name
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Nicole Crane Oct 03, 2013 02:32 PM 
Unable to print from firefox or IE to the printer 
in Ad 104. 
Error message: "Invalid procedure call or 
argument"
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