Status changed from (1) Pending to (5) Completed

Talked with Richard. Should not be any issues with letting her keep 
the annoying pop-up.

****This is an outgoing email****
Angela,

It looks like we're going to have to re-image your computer in 
order to resolve your windows activation error issues that you've 
been experiencing for the past two weeks. I've consulted a 
number of people and I've tried everything that I can at this 
point. Re-imaging your computer is the only option.

Please copy over all of your files into your H: network drive that 
you would like brought over and let me know what programs you 
have on your computer so that I can install them on the new 
windows installation. Let me know if you have any bookmarks in 
your web browsers that need to be brought over as well.

Thank you for your patience,


Jared Petersen
UCS Student Computer Technician

Talked to Richard. He suggested that I check to see what 
intervals the computer checks for licenses in  the server using 
the slmgr.vbs /dlv command and then deactivate and reactivate 
it using slmgr.vbs /upk and slmgr.vbs /ipk . I went over and did this and found that the intervals were 
fine (check every 2 hours, deactivate after 7 days). I uninstalled 
the license and reinstalled it afterwards. It looks like it didn't 
have any effect, but we'll see. I'll have to check back again later. 
If this didn't work, Richard might have to do some work on the 
KMS server.

Angela called today, still receiving error message.

She called today at 4PM to let you no that it is
still not working.

Ran the skms commands Richard gave us. Apparently worked, but 
the windows license key has not changed. Told her to give us a call 
Thursday when she gets back in to let us know the status.

Stopped by, Angela wasn't there again. Coworker said that she 
would be back around 1:00 PM. Went ahead and checked out the 
computer anyways.

Last time I checked, it said that Windows was activated. It said 
the same thing this time as well, but since she keeps getting 
these activation errors, I decided to use on of Microsoft's KMS 
licenses that tells the computer to check the server for a license. 
When doing that, it activated normally and gave her a license key 
of 00371-868-0000007-85156. I neglected to note down the 
previous one, but I do recall it had the characters OEM next to 
each other. Hopefully this will work.

Told her coworker that I would be back around 1:00 PM to check 
it out with Angela.

Last time I went over, I may have checked to wrong computer. 
Will have to pop by again to check it out.

Called, no answer. Will stop by anyways to see if someone can let 
me in.

****This is an email****
Jared came by last week to check out my computer,
but couldn't find anything wrong with it. This
morning I got the same message, so I took a screen
shot (attached).

Left VM