Service Request Ticket - # 51911

Service Request Information

CONTACT Name Poulin, Gregory   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 04, 2013 11:55 AM
Department Creative Arts Phone 88241
Location Email pouling@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100207[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac 21.5 inch, 3.2GHz Intel Core i3
Serial No. QP02715RDB7 Location PDR

CPU Intel Core i3(3.2GHz, 4MB L3)


OS Unknown Software Microsoft Office Mac 2008 License from P0076811, Adobe Web Premium CS5 Mac License and InDesign CS5 MAC license from P0077114--shared with loaner laptop W#20081111

Wired NIC C4:2C:03:0E:DA:96


Wireless NIC D8:30:62:57:0D:58


Bluetooth NIC 7C:6D:62:9D:09:B2

TECHS Submitted by Jennifer McCarroll Contact jmccarroll11@wou.edu 88925
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Laven Voth Oct 09, 2013 10:28 AM 
Status changed from (1) Pending to (5) Completed
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Laven Voth Oct 09, 2013 10:28 AM 
He accepted this solution via email
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Laven Voth Oct 07, 2013 10:05 AM 
Sent a VM explaining, told how to confirm the 
exception, or access using https
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Laven Voth Oct 07, 2013 09:46 AM 
Task reassigned to Laven Voth.
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Jennifer McCarroll Oct 04, 2013 11:55 AM 
Moodle, mail, portal all showing invalid
certificate on his home and work computer. School
computer is a mac, number 20100207[Edit Inv].

Best way to contact, 6037677424
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