Service Request Ticket - # 51913

Service Request Information

CONTACT Name Saffell, Tamie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 04, 2013 01:39 PM
Department Student Success & Advising Office Phone 88057
Location Email saffellt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091469[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Apple iMac, 21.5-inch, Intel Core 2 Duo #Z0GC
Serial No. W80240BR5PK Location PDR

CPU Intel Core 2 Duo 3.06Ghz(6MB L2, 1066Mhz FSB)


OS Unknown Software Microsoft Office for Mac 2008 from P0075359

Wired NIC 58:B0:35:A7:B1:B4


Wireless NIC D8:30:62:58:54:E9


Bluetooth NIC 7C:6D:62:A2:93:26

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact mcevilld@wou.edu 88507

Tracking

Entered by Date Memo
Dave McEvilly
Email

Public
Entered by Date Memo
Dave McEvilly Oct 10, 2013 11:47 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Dave McEvilly Oct 10, 2013 11:47 AM 
Closed
 Add Attachment
Lori Burgeson Oct 04, 2013 01:51 PM 
Task reassigned to Dave McEvilly.
 Add Attachment
Lori Burgeson Oct 04, 2013 01:51 PM 
Dave, can you please check permissions on Tamie's
H: drive.  saffellt
 Add Attachment
Katie Halvorson Oct 04, 2013 01:39 PM 
She can see the H: drive listed but when she tries
to get into any of them it says the files cannot
be found and to check the spelling.  She has tried
restarting 3 times and still the same message. 
She needs them by tomorrow for a meeting.

She is around till 5 in her office.
 Add Attachment