Service Request Ticket

Service Request Information

CONTACT	Name	Rushing, John	Date	Oct 07, 2013 08:44 AM
	Department	University Computing Solutions	Phone	89242
	Location		Email	rushingj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20110826 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Xerox ColorQube 8880DNM Color Printer
	Serial No.	T4B009396	Location	PDR
	Model	ColorQube 8870	Hostname	rescomplab.wou.edu
	Notes	Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.116.57 Metered Code: 8284 RMA for XFL025466 RMA for XFL148980 RMA for T4B003901	Ink/Toner Refill	Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783
	Wired NIC	9C:93:4E:86:9B:C8

TECHS	Submitted by	Lexie Widmer	Contact	lwidmer11@wou.edu	88925
	Primary Technician		Contact	thibeaultm@wou.edu	88925

Entered by	Date	Memo
Megan Thibeault			Email Public
Entered by	Date	Memo
Megan Thibeault	Oct 10, 2013 10:31 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Megan Thibeault	Oct 10, 2013 08:19 AM	The printer is fixed. Just need to go pick up the 8860 to put back in 004	Add Attachment
Megan Thibeault	Oct 07, 2013 08:59 AM	Task reassigned to Megan Eichler.	Add Attachment
Megan Thibeault	Oct 07, 2013 08:59 AM	REF#19266098	Add Attachment
Lexie Widmer	Oct 07, 2013 08:45 AM	Its in RSC, the lab	Add Attachment
Lexie Widmer	Oct 07, 2013 08:44 AM	Xerox color cube 8870. When he came in this morning, error message: printer error 91, 720.00: 106030. He did try to restart, but no difference. If he hits any button after this error, it just powers off the printer.	Add Attachment