Service Request Ticket - # 51924

Service Request Information

CONTACT Name Harden, Mary   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 07, 2013 09:40 AM
Department Creative Arts/Art Phone 88460
Location Email hardenm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090464[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Apple MacBook Pro, 13-inch, aluminum #Z0GK
Serial No. SW89400YM66H Location PDR

CPU Intel Core 2 Duo 2.66GHz(6MB L2, 1066MHz FB)


OS MAC OS X 10.9 (Mavericks) Software Microsoft Office MAC 2008 from P0072519, Adobe Web Premium CS5 Mac License and InDesign CS5 MAC license from P0077114

Wired NIC 00:26:BB:61:60:50


Wireless NIC 00:26:BB:12:56:FD


Bluetooth NIC 00:26:08:D7:F8:2D

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Craig Reno Oct 07, 2013 01:35 PM 
Status changed from (1) Pending to (5) Completed
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Craig Reno Oct 07, 2013 01:29 PM 
Task reassigned to Self Resolved.
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Jennifer McCarroll Oct 07, 2013 11:11 AM 
Degree works is back up and running!
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Lexie Widmer Oct 07, 2013 09:40 AM 
She's trying to use DegreeWorks, but she keeps
getting an error, something about dynamic pages
not being able to load.  

She has a meeting from 10-11, 12-1, and available
again at 3:30.
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