Service Request Ticket - # 51925

Service Request Information

CONTACT Name McCannell, Rebecca   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 07, 2013 10:34 AM
Department Creative Arts/Art Phone 88442
Location Email mccannr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20090474[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Xerox Phaser 8860 DN Color Laser Printer #8860/DN(
Serial No. HAV405275 Location PDR

Model 8860/DN Hostname ch303.wou.edu
Notes IP: 140.211.76.25 Ink/Toner Refill Black:108R00800 Blue:108R00797 Yellow:108R00799 Magenta:108R00798

Wired NIC 00:00:AA:C4:2A:5B

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Oct 07, 2013 11:30 AM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Oct 07, 2013 11:27 AM 
Task reassigned to Lori Burgeson.
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Lori Burgeson Oct 07, 2013 11:27 AM 
Printers have been added to all computers
including Rebecca's laptop.
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Lexie Widmer Oct 07, 2013 10:34 AM 
1) The computers in CH 303 won't connect to the
newish printer in CH 303, it asks for an admin
password.  They couldn't even see what the new
name for it is.

Printer: 20090474[Edit Inv]
Location: CH 303

2)This instructor would also like to be connected
to this printer?  

Laptop: 20101419[Edit Inv] 
Computer: 20031191[Edit Inv] 
Location: CH 312, across the hall from 303.
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