Service Request Ticket - # 51941

Service Request Information

CONTACT Name New, Faculty/Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 07, 2013 02:20 PM
Department University Computing Solutions Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20120663[Edit Inv] (opens in a new window) Bldg/Room RA 101
Service Tag Description Apple MacBook Pro 13 inch (Intel Core i5 2.5GHz)
Serial No. C1MK713HDV30 Location Jeanie Stuntzner, Facilities & Program Coordinator

CPU intel Core i5(2.5GHz Dual-core


OS MAC OS X 10.13 (High Sierra) Software MS Office 2011 Std for MAC from P0088808, Adobe Creative Suite CS6 Design&Web Prem. from P0092457

Wired NIC 10:DD:B1:AA:9F:5B


Wireless NIC 4C:8D:79:EC:0F:88


Bluetooth NIC 4C:8D:79:EC:0F:89

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Oct 11, 2013 01:25 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Oct 07, 2013 04:16 PM 
Task reassigned to Dale Goodell.
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Dale Goodell Oct 07, 2013 04:16 PM 
Priority changed from (3) Priority to (2) High Priority.
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Sarah Pettigrew Oct 07, 2013 02:21 PM 
Contact Info: Rachael Smith, smithra@wou.edu, 88340
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Public
Sarah Pettigrew Oct 07, 2013 02:20 PM 
NEW EQUIP SETUP: (GFA) A MacBook Pro needs to be setup and 
delivered to Rachael Smith in CH102. Her extension is 88340. 
The WOU # of the new MacBook is 20120663[Edit Inv] and the old MacBook is 
20080173[Edit Inv]. 
The MacBook is in a black case on the shelves across from the restroom 
in ITC 009.
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