Service Request Ticket - # 51963

Service Request Information

CONTACT Name Beaver, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 08, 2013 04:36 PM
Department Natural Science Division Phone 88205
Location Email beavers@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20120252[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description Wyse P20 Thin Client (64F/1GR XDR US) #909101-01L
Serial No. 200SL704022 Location Going to PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:80:64:A0:FE:61

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Jared Petersen Oct 11, 2013 12:52 PM 
Task reassigned to Self Resolved.
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Jared Petersen Oct 11, 2013 12:52 PM 
Status changed from (2) Scheduled to (5) Completed
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Jared Petersen Oct 11, 2013 12:51 PM 
There wasn't any problems with displaying the WYSE client on the 
smart classroom.
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Jared Petersen Oct 09, 2013 10:44 AM 
Status changed from (1) Pending to (2) Scheduled
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Jared Petersen Oct 09, 2013 10:18 AM 
Task reassigned to Jared Petersen.
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Jared Petersen Oct 09, 2013 10:18 AM 
Busy all day today, will have to check it out at Noon on Friday.
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Nicole Crane Oct 08, 2013 04:36 PM 
MNB 110 lab. The WYSE unit signal is not being 
recieved and is un-usable. 

They have restarted it and it didn't make a 
difference. It hasn't worked for about two weeks.
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