Service Request Ticket - # 51966

Service Request Information

CONTACT Name Wade, Philip   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 09, 2013 08:01 AM
Department Natural Science Division Phone 88225
Location Email wadep@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20100868[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell 19-in P190S Flat Panel Monitor #P190SB3
Serial No. CN0RNMH67444512GBTHS Location PDR
TECHS Submitted by Lori Burgeson Contact burgesonl@wou.edu 88955
Primary Technician Contact jpetersen11@wou.edu 88925

Tracking

Entered by Date Memo
Jared Petersen
Email

Public
Entered by Date Memo
Jared Petersen Oct 09, 2013 01:01 PM 
Status changed from (1) Pending to (5) Completed
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Jared Petersen Oct 09, 2013 01:01 PM 
#20100868[Edit Inv] - Removed ethernet and plugged it back in. Works.
#20100871[Edit Inv] - Reset power supply. Works.
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Lori Burgeson Oct 09, 2013 08:01 AM 
****This is an email****
Two computers are not working in NS 114:

WOU # 20100868[Edit Inv] does not recognize any internet connection as being 
available (does not let students nor I log in)

WOU # 20100871[Edit Inv] does not display image on monitor.

I have tried to restart and trouble shoot, but to no avail. thanksphilip

Room and computers available all day Thursday and Friday, classes 
today 10-12 and 2-4pm.
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