Service Request Ticket - # 51968

Service Request Information

CONTACT Name Rockwell-Kincanon, Janeanne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 09, 2013 08:18 AM
Department Library & Media Services Phone 89493
Location Email kincanonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Tablet Edit WOU # 20121170[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iPad with Retina Display Wi-Fi 16GB Black
Serial No. DMPKT6YYF182 Location PDR 2023 Giveaway

CPU Dual-core A6X with quad-core graphics


OS iOS 6 Software GPS locater deluxe edition App from VISA2012003505, Proloquo2Go Version 3.0.1 from VISA2012003511, Pictello, v1.7 by AssistiveWare iPAd app from VISA2012003515, Office² HD v5.2.2 by Byte², iPad app from VISA2012003516

Wireless NIC 04:E5:36:37:46:2B


Bluetooth NIC 04:E5:36:37:46:2C


TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact jpetersen11@wou.edu 88925

Tracking

Entered by Date Memo
Jared Petersen
Email

Public

Entered by Date Memo
Jared Petersen Oct 09, 2013 11:52 AM
Status changed from (1) Pending to (5) Completed
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Jared Petersen Oct 09, 2013 11:52 AM
Picked up the iPad, brought it back to the office and synced it 
with the Apple Configurator iMac. Talked to Jeaneanne and 
answered a few questions that she had about how the 
supervision system worked. She requested that I create some 
documentation about how the system was set up (what was 
allowed, how things work, etc.). She doesn't need it right away, 
she would just like it for reference material in the future.
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Jared Petersen Oct 09, 2013 10:58 AM
Task reassigned to Jared Petersen.
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Lexie Widmer Oct 09, 2013 08:18 AM
****This is an email****
Could you please pick this iPad up and reconfigure
its settings?

I briefly checked it out to a patron before she
realized that it was one without the Proloquo
software, and she had already downloaded pictures,
set up her Apple ID, etc etc etc.  I saw there was
an erase option under the settings, so tried it
and it went too far. 
No hurry, all the students for this term have theirs. 
Thanks,
Janeanne 
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