Service Request Ticket - # 51971

Service Request Information

CONTACT Name Henrickson, Adria   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 09, 2013 08:32 AM
Department OHSU School of Nursing Phone 88179
Location Email gredviga@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20100415[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 8860 DN Color Laser Printer #8860/DN
Serial No. HAV504804 Location PDR

Model P8860/DN Hostname lab-mnb23.wou.edu
Notes IP: 140.211.78.33 Ink/Toner Refill Black:108R00800 Blue:108R00797 Yellow:108R00799 Magenta:108R00798

Wired NIC 00:00:AA:D4:D9:CD

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Oct 24, 2013 07:54 AM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Oct 24, 2013 07:54 AM 
Printer should now be mapped to computers. 
Restart will most likely be needed on all computers
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Lori Burgeson Oct 23, 2013 10:00 AM 
Jared is getting the computer names of all the
computers in this area so I can work on the GPO
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Lori Burgeson Oct 09, 2013 11:49 AM 
Task reassigned to Lori Burgeson.
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Lexie Widmer Oct 09, 2013 08:32 AM 
They said that someone had tried previously, but
the settings didn't stay.
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Lexie Widmer Oct 09, 2013 08:32 AM 
People who use that lab often have problems
connecting to the printers.  Could someone come
over and map all of the computers( 16) in there to
the Lab-MNB223 printer, making it the default
setting.
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