Service Request Ticket - # 51980

Service Request Information

CONTACT Name Baldwin, Paula   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 09, 2013 12:43 PM
Department Humanities Division Phone 88065
Location Email baldwinp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120652[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25K80KLDNML Location PDR

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS Unknown Software MS Office 2011 Std for MAC from P0088808, EndNote X6 for MAC from P0090632

Wired NIC 10:DD:B1:A4:C4:9C


Wireless NIC 8C:2D:AA:4B:DB:73


Bluetooth NIC 8C:2D:AA:4B:DB:74

TECHS Submitted by Jennifer McCarroll Contact jmccarroll11@wou.edu 88925
Primary Technician Contact creno11@wou.edu 88925

Tracking

Entered by Date Memo
Craig Reno
Email

Public
Entered by Date Memo
Craig Reno Oct 09, 2013 03:18 PM 
Status changed from (1) Pending to (5) Completed
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Craig Reno Oct 09, 2013 03:18 PM 
Found longer ethernet cord, helped move computer around.
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Jared Petersen Oct 09, 2013 02:39 PM 
Task reassigned to Craig Reno.
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Jennifer McCarroll Oct 09, 2013 12:43 PM 
She wants to move her computer from one side of
the room to the other and was hoping someone might
help her because she thinks her cords wont be long
enough. 

She will be available 2-3pm today and best phone
is ext. 88065
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