Service Request Ticket - # 51982

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 09, 2013 04:41 PM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130077[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Apple MacBook Pro 13-inch #Z0MU
Serial No. SC1ML402LDV31 Location Loaner shelf

CPU Intel Core i7(2.9GHz dual-core, 4MB L3 cache)


OS MAC OS X 10.8 (Mountain Lion) Software MS Office 2011 Std for MAC from P0091311

Wired NIC 10:DD:B1:EB:90:9E


Wireless NIC A8:BB:CF:09:FF:A4


Bluetooth NIC A8:BB:CF:09:FF:A5

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact creno11@wou.edu 88925

Tracking

Entered by Date Memo
Craig Reno
Email

Public
Entered by Date Memo
Craig Reno Oct 10, 2013 08:26 AM 
Status changed from (1) Pending to (5) Completed
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Craig Reno Oct 10, 2013 08:26 AM 
Could not connect to any network accounts. Needed to rebind.
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Craig Reno Oct 10, 2013 08:09 AM 
Task reassigned to Craig Reno.
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Shandelle Plasker Oct 09, 2013 04:41 PM 
****This is an email****
Hi,

 

Laptop 20130077[Edit Inv] is one of the ones we check out to
students. The internet will not open on it.

 

Please contact me before you come to get it so I
will make sure it is at the WUC Information Desk.

 

Thanks!
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