Service Request Ticket - # 51992

Service Request Information

CONTACT Name Neish, Brandon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 10, 2013 12:48 PM
Department VP Finance & Administration Phone 89302
Location Email neishb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130382[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 2BY0SY1 Description Dell Latitude E6430, IntelCore i7, 2.7GHz, 6M Cach
Serial No. 2BY0SY1 Location PDR 2023 Giveaway

CPU Intel Core i7-3740QM(2.7GHz, 6M cache)


OS Windows 10 Enterprise 64bit Software Win 8 Pro 64bit downgraded to WIN 7 Pro, MS office Pro Plus 2013 from P0092010, downgraded to Pro Plus 2010, Techsmith & Camtasia Studio WINv8.1/SnagIt WINv11.2 bundle from VISA2013003735

Wired NIC F0:1F:AF:43:77:B1


Wireless NIC 3C:77:E6:1F:36:54


Bluetooth NIC B0:05:94:F7:23:31

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Oct 11, 2013 01:28 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Oct 10, 2013 03:00 PM 
Task reassigned to Dale Goodell.
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Dale Goodell Oct 10, 2013 03:00 PM 
Priority changed from (3) Priority to (2) High Priority.
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Tricia Flaherty Oct 10, 2013 01:24 PM 
camtasia software can be found at
T:\camtasia\Studiov8-Snagitv11BundelWIN
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Sarah Pettigrew Oct 10, 2013 12:48 PM 
NEW EQUIP SETUP: A Dell laptop needs to be setup and delivered to 
Brandon Neish in AD 305. The WOU # is 20130382[Edit Inv]. The laptop is in 
a black case and is on the shelves across from the restroom in ITC 
009.
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