Service Request Ticket - # 52009

Service Request Information

CONTACT Name Compton, Kimberly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 14, 2013 08:37 AM
Department Admissions Office Phone 88576
Location Email comptonk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110851[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2GB05V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 10 Enterprise 64bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:26:2D:5D

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Oct 14, 2013 09:10 AM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Oct 14, 2013 09:10 AM 
unplugged and replugged the network cable in it
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Adam Fyffe Oct 14, 2013 08:55 AM 
Task reassigned to Adam Fyffe.
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Lexie Widmer Oct 14, 2013 08:37 AM 
The connection icon in the bottom right has a
yellow triangle. She checked the ethernet cable
and restarted the computer. 

AALC 408
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