Service Request Ticket - # 52018

Service Request Information

CONTACT Name Mansayon, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 14, 2013 11:34 AM
Department Library & Media Services Phone 88441
Location Email mansayonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20100900[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Wyse P20 Thin Client (64F/1GR XDR US) #909101-01L
Serial No. S200RK102537 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:80:64:88:AB:E4

TECHS Submitted by Jennifer McCarroll Contact jmccarroll11@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Oct 18, 2013 10:37 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Lori Burgeson Oct 18, 2013 10:37 AM 
Screen has been replaced
 Add Attachment
Dyl Karbia Oct 18, 2013 10:28 AM 
Task reassigned to Lori Burgeson.
 Add Attachment
Lori Burgeson Oct 16, 2013 03:42 PM 
Task reassigned to UCS Tech.
 Add Attachment
Lori Burgeson Oct 16, 2013 03:42 PM 
The two certificate errors are fixed.  Someone
will need to check the screen on 20100900[Edit Inv]
 Add Attachment
Megan Thibeault Oct 15, 2013 04:09 PM 
Task reassigned to Lori Burgeson.
 Add Attachment
Jennifer McCarroll Oct 14, 2013 11:34 AM 
2 have certificate errors: IP addresses
192.168.62.253
192.168.62.243
1 has a black screen WOU number 20100900[Edit Inv]

In library, did not specify room number
 Add Attachment