Service Request Ticket - # 52042

Service Request Information

CONTACT Name Guy, Trisha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 16, 2013 09:22 AM
Department Student Health & Counseling Center Phone 88844
Location Email guyt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130329[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6430s, Intel core i5(2.7GHz, 3M)
Serial No. FN03PX1 Location PDR

CPU Intel Core i5-3340M(2.7GHz,3M cache)


OS Windows 7 Pro, 64 bit Software Win 8 Pro 64bit downgraded to WIN 7 Pro, MS office Pro Plus 2013 from P0091687 downgraded to Pro Plus 2010

Wired NIC F0:1F:AF:3A:01:23

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Oct 16, 2013 11:10 AM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Oct 16, 2013 11:10 AM 
I check the Laptop that had problem connection the
internet. I realize that the switch that turn the
wireless on was actually in a off position. Just
turn it on. Now it works.
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Dyl Karbia Oct 16, 2013 11:07 AM 
Task reassigned to Dyl Karbia.
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Lexie Widmer Oct 16, 2013 09:22 AM 
"No network connections available" on the
department laptop.  Another error: could not
connect some network drives.  The laptop is
available during business hours.  Call ahead.  

Location: SHC 125
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