Service Request Ticket - # 52049

Service Request Information

CONTACT Name Alapai, Valerie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 16, 2013 01:23 PM
Department Financial Aid Phone 88684
Location Email alapaiv@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20080605[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell 22 in UltraSharp 22in FPW Monitor
Serial No. CN0H069H7287289I0GDM Location PDR
TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact creno11@wou.edu 88925

Tracking

Entered by Date Memo
Craig Reno
Email

Public
Entered by Date Memo
Craig Reno Oct 16, 2013 04:29 PM 
Status changed from (1) Pending to (5) Completed
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Craig Reno Oct 16, 2013 04:29 PM 
Uninstalled program, also ran super anti spyware to try and get rid 
of anything else on there.
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Craig Reno Oct 16, 2013 04:06 PM 
Task reassigned to Craig Reno.
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Craig Reno Oct 16, 2013 03:24 PM 
Will call when available.
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Shandelle Plasker Oct 16, 2013 01:23 PM 
Her computer is giving her messages about
detecting malware. She would like someone to come
down and fix the problem. She is available today
from 2:30 to 5. Thursday she is available 8 to 5
and on Friday 12 to 5. You can contact her either
by phone or email. Her extension is 88684 and her
email is alapaiv@wou.edu
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