Service Request Ticket - # 52059

Service Request Information

CONTACT Name Rohlfer, Anne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 17, 2013 11:49 AM
Department Student Success & Advising Office Phone
Location Email rohlfera@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091345[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 53C1KM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software MS Office Pro Plus 2010; Adobe CS6 Design Standard license from P0090519

Wired NIC B8:AC:6F:83:F9:00

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Katie Halvorson Oct 17, 2013 03:20 PM 
Task reassigned to Self Resolved.
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Katie Halvorson Oct 17, 2013 03:20 PM 
Status changed from (1) Pending to (5) Completed
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Katie Halvorson Oct 17, 2013 03:20 PM 
****This is an email****
You can cancel this request. If I tell the prompt
that I don't wish to update Java at this time it
allows me to login and access Banner. Sorry for
taking your time.

Anne Rohlfer
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Shandelle Plasker Oct 17, 2013 11:49 AM 
When she went to get into her banner it said that
she must install new version of Jave. The new
version does not work for with are banner but
without installing it she cant use banner. She
needs to be able to have access to her banner as
soon as possible. 

Available 8 to 5 every day and would like to be
contacted on her extension which is 88161
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