Service Request Ticket - # 52082

Service Request Information

CONTACT Name Hutchinson, Kelsey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 21, 2013 10:34 AM
Department Admissions Office Phone 88211
Location Email hutchink@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20110517[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 3600DN Mono Laser Printer
Serial No. MHB913792E Location PDR

Model P3600/DN Hostname
Notes 40ppm, PS3, 128MB Memory Network Print, Duplex 110V NOT STUDENT TECH PRINTER, Local printer PRinter Maint: 3600 fuser from VIA2012003311 replaced APR2013 on SR49576; 3600 fuser unit from VISA2013003897 replaced FEB2014 on SR53052; 3600 Fuser Maint.Kit VISA2017006912 SR? NOV2017; Ink/Toner Refill std blk:106R01370, High blk: 106R01371

Wired NIC 00:00:AA:BF:12:46

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Oct 21, 2013 11:05 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Oct 21, 2013 11:05 AM 
A piece of paper was stuck inside of the fuser...
once I got the paper out we did a test print and
the prints look normal
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Megan Thibeault Oct 21, 2013 11:05 AM 
Task reassigned to Megan Eichler.
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Lexie Widmer Oct 21, 2013 10:34 AM 
Priority changed from (3) Priority to (2) High Priority.
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Lexie Widmer Oct 21, 2013 10:34 AM 
It's the front desk printer in the admissions
office.
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Lexie Widmer Oct 21, 2013 10:34 AM 
It was originally a paper jam, but then it
continued to jam.  

WOU number: 20110517[Edit Inv]
Network name: Xerox phaser 3600, only connected to
front desk.
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